Camarillo, CA — February 24, 2014 – OmniUpdate was presented with a Silver Stevie® Award for Customer Service Department of the Year in the eighth annual Stevie Awards for Sales & Customer Service. OmniUpdate won the award in the category of Software Company, up to 100 Employees.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition. And more than 260 executives around the world participated in the judging process for the 2014 awards to determine the finalists and then the Gold, Silver, and Bronze Stevie Award placements.
"Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years," said Michael Gallagher, President and Founder of the Stevie Awards. "Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year's Stevie winners for their outstanding work."
"We are honored and thrilled to receive a 2014 Stevie Award for Customer Service Department of the Year," stated Andrew Soderberg, OmniUpdate Vice President of Customer Support. "Our customer support team always strives to go above and beyond, so this award is a truly satisfying recognition for all their hard work. We set high standards for ourselves when it comes to customer response time, then we set the bar even higher year after year."
Lance Merker, President and CEO of OmniUpdate added, "As a company, OmniUpdate aims to provide an exceptional customer experience to each of our 40,000 web content management system users, and this award recognizes that we are achieving that goal. I am very proud of our staff and this service accomplishment."
Details about the Stevie Awards for Sales & Customer Service and the list of winners in all categories are available at www.StevieAwards.com/sales.
About OmniUpdate, Inc.
OmniUpdate® is the leading web content management system (CMS) provider for higher education. The company focuses on providing an exceptional product and customer experience to its OU Campus™ CMS users who manage more than 700 web and mobile sites in the U.S. and around the world. OU Campus is secure and scalable, server and platform independent, and seamlessly integrates with other enterprise campus systems. It provides college and university web developers, administrators, and marketers with the user-friendly tools and deployment flexibility they need to achieve excellence.
For more information, visit www.omniupdate.com.