The Best CMS Customer Service for Higher Education

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The Best CMS Customer Service for Higher Education

At OmniUpdate, we’ve always been proud of our customer service record—and our higher ed customers have always told us that it’s one of the top reasons they chose OU Campus as their content management system (CMS).

At the 2018 Customer Sales and Service World Awards®, OmniUpdate took home a Gold award for Customer Service or Contact Center Training Practice of the Year for its new hire and continuing employee training and a Silver award for Customer Service Department of the Year in the 11-99 Employees category. 2018 CSS World Awards

The Customer Sales and Service World Awards is the world’s premier recognitions program created to honor and recognize industry-wide and peer achievements of sales, service, business development, marketing, channels, franchise, and training individuals, teams, departments and achievements. The program features active participation from a broad spectrum of industry voices and encompasses the world’s best in Sales and Service or Contact Center individuals, teams, departments, and achievements.

“We are honored to receive these Awards, and being recognized with a Gold and a Silver is extremely exciting,” said Dennis Esguerra, Vice President of Customer Success. “At OmniUpdate, our customers are why we do what we do. These awards exemplify the hard work our Customer Support and Training teams put in day in and day out to ensure our customers succeed.”

Learn more about our customer support and training offerings.

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