OmniUpdate and Ellucian, two of higher education’s leading technology providers, have partnered to enhance website system integrations for customers.
OmniUpdate was honored with a Gold 2018 Customer Sales and Service World Award® for Customer Service or Contact Center Training Practice of the Year and a Silver award for Customer Service Department of the Year.
OmniUpdate was honored with a Gold Stevie® Award for Customer Service Department of the Year in the Public Services & Education category and a Bronze Stevie Award for Customer Service Training Team of the Year in the Technology Industries category at the 12th annual Stevie Awards for Sales & Customer Service.
OmniUpdate saw customers and users grow to new levels, especially those transitioning from an open source system, leading to the company outselling all commercial competitors, and booking 90% more annual recurring revenue year over year.
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