Camarillo, CA—March 17, 2016—OmniUpdate, the leading web content management system (CMS) provider for higher education, was honored with two awards at the tenth annual Stevie® Awards for Sales & Customer Service earlier this month. The company won a Silver Stevie for Customer Service Department of the Year - Public Services & Education and a Silver Stevie for Customer Service Department of the Year - Computer Software (Up to 100 Employees). This recognition comes on the heels of OmniUpdate's OU Campus™ CMS being named a 2016 Readers’ Choice Top Product by University Business magazine.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The awards were presented to honorees during a gala banquet on Friday, March 4, at the Paris hotel in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended.
More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 11% over 2015. Finalists were determined by the average scores from 115 professionals worldwide, acting as preliminary judges. Entries were considered in 59 categories for customer service and contact center achievements. More than 60 members of several specialized judging committees determined the Gold, Silver, and Bronze Stevie Award placements from among the finalists during final judging earlier this month.
"The widespread support of this program made the 2016 competition that much more intense among finalists. The judges were deeply impressed by the winners’ accomplishments and we congratulate all of the winners on their commitment to excellence and innovation," said Michael Gallagher, President and Founder of the Stevie Awards.
Andrew Soderberg, Vice President of Customer Success attended the gala and accepted the awards on OmniUpdate's behalf. Andrew stated, "I’ve hired the best professional services, training, and support teams possible and I’m very proud of all they've accomplished over the past year. They are committed to exceeding the expectations of our customers and ensuring complete customer satisfaction. These awards are a reflection of their hard work and dedication."
These awards complement OU Campus being named a 2016 Readers' Choice Top Product by higher ed leaders earlier this year. OU Campus has made the top product list every year since 2012.
About OmniUpdate, Inc.
OmniUpdate is the leading provider of content management solutions designed to streamline content administration and solve the digital marketing and communication challenges of higher education. Its user-friendly platform and award-winning technology and support empower customers to be engaged and personalized in their communications, cost-effective and efficient in their channel management, and scalable and extensible in their development. For more information, visit www.omniupdate.com.