UX Feedback Program
Help us improve OU Campus by sharing your experiences
Join the UX Feedback Program and help shape existing and upcoming products and features. As part of the program, you may partake in activities like completing a quick survey about your everyday use of OU Campus or engaging in discussions about prototypes for upcoming features. Your voice will directly enhance and influence product decisions, impacting thousands of fellow OU Campus users.
How does it work?
Step 1: Join Our Program
Fill out a form to introduce yourself and describe how you typically use OU Campus. The more information you provide, the better we can match your interests with feedback opportunities.
Step 2: Receive Emails for New Feedback Sessions
We will send emails for all applicable feedback sessions, and if you are interested in sharing your thoughts, you are invited to participate.
Step 3: Participate in a Feedback Session
Online surveys can be completed immediately. For in-person and remote sessions, a preliminary questionnaire will be provided and, depending on your responses, an additional feedback session may be scheduled.
Do I need to be an expert with OU Campus?
No! All levels of users are encouraged to sign up. You don’t need to be familiar with web development to participate in our feedback sessions.
What are feedback sessions?
Feedback sessions can be any of the following:
Surveys - Surveys are administered online and will typically take anywhere from 5-20 minutes to complete.
In-person Sessions - If you are located close to OmniUpdate’s Camarillo headquarters, we can schedule a time to meet with you about the current feedback session topic. These sessions can range from 1-2 hours.
Remote Sessions - For those that live further away, we can schedule a WebEx session to chat about the current feedback topic. An Internet connection is required. A computer with screen-sharing/webcam capabilities is preferred, but not necessary in most cases. These sessions can range from 30 minutes to 1 hour.
How long do I have to complete a survey?
The availability of surveys will range, but we will keep them open for at least 2 weeks.
What will you be asking during the feedback sessions?
The feedback sessions can vary from discovering your everyday use of different OU Campus features, learning your workarounds for accomplishing tasks, or providing feedback on a wireframe or prototype. The best part is that there is no wrong answer to our questions! We are here to learn and understand your process to help you succeed in OU Campus.
Can I opt out at any time?
Yes. Contact us at firstname.lastname@example.org to remove yourself from the program at any time.