At OmniUpdate, we love to hear feedback on the effective techniques our customers have developed to train their users in the OU Campus™ web content management system (CMS). Here are a few examples that I hope will give you some ideas about creating your own effective training plan.
In anticipation of Developing an Effective End-User Training Program, my last workshop on Thursday at the 2015 OmniUpdate User Training Conference, I wanted to get you thinking about how to craft an effective training program. Training employees on a new product can be a daunting task and it’s often hard to know exactly where to begin. This is particularly true at higher education institutions that have limited staff training resources.
Over the summer, our CEO Lance Merker published a blog post introducing OmniUpdate’s new Google Analytics gadgets available in our web content management system, OU Campus. The gadgets enable users across the institution to see what’s happening on the website through our Site and Page Analytics Gadgets, and, most recently, social media analytics integration. The importance of these new features is underscored in this wonderful Forbes.com article.
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